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April 30, 2021

To our valued customers:

All of us at Menzies Metal Products take our responsibility to serve our community very seriously as we know our customers depend on us, especially in this time of crisis. With Covid19 evolving daily, we are continually evaluating what we must do to meet the needs of our customers while also keeping our community and employees safe.

We are making some changes to how we do business. All branches will remain open. This letter applies to the Surrey branch ONLY. Other branches have their own policies.

1. All orders will be taken either by phone or email only. No walk-in customers.
   • By Phone: Call Menzies office at (604) 530 – 0712 or 1.800.665.8840
   • By email: Paul Moreau (paul@menzies-metal.com) or Steve Shulz (steve@menzies-metal.com)
   • Credit Card payments will be processed by phone only
2. Order pick-up will be done through our shipping office with limited interaction with our shipping employees.
   • When you arrive please honk or call the office at (604) 530 – 0712.
   • We will load your order and bring the paperwork to you.
   • No on-site payment will be processed. All payments should be done during the order taking by phone.
3. We can also deliver your order within the lower mainland. Please ask our salesperson for details.

We want to thank you for your patience during this very challenging situation and we will continuously monitor the situation and update you when the regular operation will resume. Take care and stay safe.

Thank you very much,Menzies Management